Engineering Services - Customer Testimonials

We have been engaged with Flatworld Solutions, Inc. worldwide for several months. Flatworld Solutions has always been very responsive to all requests and eager to learn our processes and standards. We believe that this partnership brings value to both companies and that value will only grow as the relationship evolves.

We have been using Flatworld for outsourcing Engineering services for several months now. We had no prior experience in outsourcing, and really did not know what to expect. Due to our lack of experience in dealing with offsite employees, we made some errors early, but once we got our routine in place, things have ran very smoothly for us. There was resistance from our "in house" engineering staff early in the project, but we have now all learned to rely on "Flatworld" for many of our engineering needs. In fact, on India's "Independence day" our "in house" engineer, that in the beginning was so resistive to the program, called me to complain that he could not get everything that was needed done that day, because "India is on Holiday".... so obviously Flatworld has become an integrated part of our business plan. We are like most corporations, there are several companies competing in the same market.

We have used Flatworld to provide services that our competition cannot begin to offer. That has given us a decisive edge in our market. We have gotten enough new business this year, solely because we offer services that our competition cannot, to pay for Flatworld's services for the reminder of the year. We have now presented this program to our Sister company, and recommended that they see how this can separate them form their competitors as well. Flatworld has been very user-friendly in helping us with our transition to offsite engineering.

Friend Climate Control have been using Flatworld Solutions for our HVAC requirement for over 6 months now. Flatworld have been very consistent in quality and have maintained or exceeded delivery schedules. When we required them to send in the project on urgent basis, they have readily done it for us always. Flatworld has been very flexible working the cross-continental timing and logistics issues. We have a very productive partnership.

FWS has undertaken CAD project work for us for a development in Florida. I must say I was surprised at the level of both competency and commitment that the team there delivered. The project was delivered on time and to a very higher level of both quality and satisfaction. I have every confidence in recommending FWS and intend using their expertise again.