In our professional services company, we understand that achieving process excellence is essential for consistent delivery of high-quality outputs and adapting to digital disruption. With an impressive track record of serving over 600 clients across more than 60 countries, we offer a diverse range of business process automation (BPA) services. Our state-of-the-art BPA services harness the power of innovative technologies such as Robotic Process Automation (RPA), Artificial Intelligence (AI), and Machine Learning (ML). This potent combination transforms your business operations, with RPA streamlining routine tasks to maximize speed and accuracy, and AI and ML algorithms learning from data patterns to boost efficiency. The benefits are manifold-you experience heightened efficiency, drastic reduction in errors, significant cost savings, and rigorous adherence to compliance standards.
Our expertise spans across workflow automation, user provisioning, self-service analytics, and even AI-enabled operations for increased efficiency. Our robust low-code and no-code automation capabilities empower your process experts to swiftly automate tasks without the need for programmers, making the automation process quicker and more efficient. Furthermore, automation allows your team to focus on strategic tasks and improve customer service. Our BPA services empower your business to work smarter and outpace competitors.
Having completed over a thousand process automation projects, we have over time built an extensive repository of reusable automation building blocks. With our specially designed interfaces, you can easily drag and drop these blocks to automate operations expeditiously. This not only equips our automation specialists to assist you better but also helps you maximize your employee efficiency by reducing time spent on repetitive tasks across various departments.
We invite you to experience our expert business automation services firsthand. Witness how our purpose-built, ready-to-deploy automation solutions assist in comprehending and orchestrating your critical resources with ease. Our bespoke services, combined with your business acumen, can truly amplify your business performance.
Business Process Automation Solutions to Drive Business Excellence
Staying ahead of the curve requires innovation, agility, and strategic use of technology. This is exactly what our team of expert strategists, technologists, and consultants helps you achieve. Harnessing the power of automation to transform your business processes is just a step away with our collaborative automation support. Our top process automation solutions designed to propel your business to new heights include the following -
Workflow Automation
Streamline your business operations with our workflow automation services. We help eliminate manual processes, boost efficiency, reduce errors, and freeing your time for more strategic tasks - thus driving productivity and profitability.
Robotic Process Automation
Leverage our RPA services to automate repetitive tasks. We deploy sophisticated bots that work round the clock to enhance accuracy, speed, and cost-efficiency - giving your business the competitive edge it needs.
Intelligent Document Processing
Transform your document management process with our intelligent document processing services. We use AI and machine learning to capture, classify, and extract data from documents, reducing manual effort and improving data accuracy.
Data Entry Automation
Say goodbye to time-consuming manual data entry with our automation services. We ensure speedy, accurate, and efficient data entry, allowing you to focus on decision-making based on that data.
Customer Relationship Management (CRM) Automation
Enhance your customer relationships with our CRM automation services. We automate tasks like data entry and customer communication, ensuring personalized and timely customer interactions.
Automated Inventory Management
Stay ahead of demand with our automated inventory management services. We ensure real-time tracking and management of inventory, reducing overstocking or stockouts and optimizing costs.
Purchase Order Automation
Streamline your procurement process with our purchase order automation services. We automate order creation, tracking, and validation, ensuring quick procurement.
Automated Finance and Accounting
Improve the efficiency of your financial processes with our automation services. We automate tasks like invoice processing and reconciliation, ensuring accuracy and compliance.
Automated Human Resources (HR) Management
Enhance your HR operations with our automation services. We automate tasks like employee onboarding and payroll management, improving efficiency and employee satisfaction.
Customer Support and Helpdesk Automation
Deliver superior customer service with our innovative helpdesk automation support. We automate ticketing, call routing, and other processes to ensure quick and consistent support.
Marketing Automation
Make the most of your marketing strategy with our innovative marketing automation services. We automate routine tasks, optimize your campaigns, and provide insights to drive customer engagement, allowing your team to focus more on strategy and creativity.
Automation of Supply Chain Management
Enhance your operational efficiency by automating your supply chain management. We integrate technology to streamline your inventory, logistics, and order management, reducing costs and lead times. Experience a more organized, transparent, and efficient supply chain operation with us.
Sales Process Automation
Drive your sales to new heights with our process automation services. We automate your sales tasks, manage leads, and provide actionable insights to boost sales performance. Improve customer relationships and increase your bottom line with our intelligent solutions.
Digital Quality Control and Compliance Platforms
Ensure your business meets the highest standards with our automation assistance for quality control and compliance. We provide automated tools for monitoring and ensuring adherence to industry standards, mitigating risks, and maintaining regulatory compliance.
Task and Project Management Automation
Streamline your project execution with our task and project management automation services. We provide tools to automate project tasks, track progress, and ensure timely completion.
Automated Report Generation and Analytics
Propel your decision-making with our automated report generation and analytics services. We automate data collection and report generation, providing real-time insights for informed business decisions. Improve your business performance, reduce manual errors, and gain a competitive advantage with us.
Appointment Scheduling Optimization
Simplify your appointment setting with our scheduling optimization assistance. We automate your scheduling process, reducing administrative tasks and improving customer experience.
Automation of IT Operations and Infrastructure Management
Enhance the performance of your IT operations with our automation services. We automate your IT operations and streamline infrastructure management, improving efficiency and mitigating risks. Boost your IT productivity, reduce costs, and ensure business continuity with us.
Automated Compliance Auditing and Reporting
Ensure compliance with our automated auditing and reporting services. We automate your compliance processes, reducing manual efforts and mitigating risks. Maintain regulatory compliance and protect your brand reputation with us.
Digital Customer Onboarding
Deliver stellar customer experiences with our digital customer onboarding services. We automate your onboarding process, providing a smooth and personalized customer journey.
Custom Software Development Automation
Accelerate your software development with our custom automation services. We automate your development processes, improving speed, quality, and productivity. Deliver superior software solutions, reduce time-to-market, and gain competitive advantage with us.
Business Process Automation Consulting
Our BPA consulting services are designed to transform the way your business operates, unlocking efficiency, reducing costs, and fostering innovation. We offer a comprehensive consulting service that includes identifying automation opportunities within your workflows, designing tailor-made automation strategies, and guiding you through the implementation process. Our seasoned consultants also train your team, empowering them to manage the new automated processes effectively. The result? A significant reduction in repetitive tasks frees your staff to focus on strategic, revenue-generating activities. Partner with us and let us guide you on your journey to operational excellence through automation.
The Blueprint to Success: Inside Our Process Automation Workflow
Process Evaluation
We assess your current business and IT processes to identify the scope for automation.
Automation Proposal
After a thorough evaluation, we present you with actionable automation recommendations.
Automation Deployment
Once you approve our recommendations, we develop and deploy novel automation solutions.
Persistent Help
Our team continuously identifies and resolves post-implementation challenges proactively.
How Does Our Business Process Automation Company Help You Achieve Unique Outsourcing Excellence?
How Does Our Business Process Automation Company Help You Achieve Unique Outsourcing Excellence?
Industry Leader
Drawing from our extensive experience and deep industry knowledge, we deliver superior quality services. Our team empowers you to stay ahead of trends and changes, ensuring you always receive the most advanced solutions.
Expansive Customer Base
Our expansive customer base spans various industries and geographies, attesting to the versatility and effectiveness of our automation services. This broad clientele also allows us to understand and cater to unique business challenges across different sectors and cultures.
Core Focus on Innovation
Our core focus on innovation sets us apart from the rest. We continuously explore and adopt emerging technologies to provide our clients with innovative solutions that drive efficiency, productivity, and business growth.
Personalized Support for Your Specific Needs
We believe in a custom approach to business automation. Our team of experts works closely with you to understand your specific needs, developing customized automation strategies that align with your business goals and operational requirements.
Pay-as-you-go Pricing
Our pay-as-you-go pricing model provides flexibility and scalability, ensuring you only pay for what you use. This approach not only optimizes your costs but also allows you to easily adjust according to your changing business needs.
Digitization Possibilities We Address in Business Process Automation
By Function
Accounting and Finance
Automate auditing, compliance verification, and invoicing to expedite processes and reduce risks.
Supply Chain Management
Refine systems for delivery timelines, inventory control, and order handling to eliminate manual errors.
Customer Service Management
Assign tickets faster and send prompt follow-ups to ensure quicker problem resolution.
Marketing and Sales
Digitize customer categorization and automate email campaigns to save time and accelerate results.
By Industries
Healthcare
Automate routine administrative responsibilities like patient appointments and billing, devoting more time to patient treatment.
Banking
Streamline pivotal banking functions like risk assessment and loan approvals, thereby minimizing human inaccuracies.
Telecom
Digitalization of routine tasks through automation can improve network handling, expedite service delivery, and cut operational expenses.
Retail
Retail enterprises can refine inventory control, enhance customer engagement through tailored experiences, and speed up order fulfillment.
Manufacturing
Boost accuracy and uniformity in manufacturing workflows, lessening wastage and augmenting product excellence.
Our Technological Allies: Automation Tools We Trust
Empowering Businesses through Strategic Process Automation
Serving global clients with custom automation services for the past 20 years , we strive to help you reinvent your business performance through optimized operations. We harness the power of cloud (Business Process as a Service - BPaaS), data, and AI to offer solutions that cater to your business needs. Our automation solutions can be deployed on-premises or in the cloud, connecting and centralizing your systems and applications for streamlined management. Besides, our solutions are designed and implemented to comply with all the pertinent legal and regulatory requirements.
Equipped with advanced tools and methodologies, we empower you to detect anomalies, tackle challenges, and identify root causes. This enables you to make informed, data-driven decisions that boost efficiency and productivity.
Embrace a more cohesive approach to automation, ensuring uniformity and synergy across all your processes with our modern business process automation solutions.
Contact UsFrequently Asked Questions (FAQs)
Avail best-in-class services at affordable rates
Our Customers
Software Development Case Studies
-
Flatworld Implemented a ServiceNow Solution for a US-based Award Winning Firm
-
FWS Provided Swift and Impeccable ServiceNow Implementation Services
-
Flatworld Provided Power BI Services to a UK-based Data Analytics Firm
-
Developed an e-Learning Platform for a Global IT Organization
-
Bilingual OpenCart e-commerce Solution for Canadian Boat Manufacturer
3rd Edition Middle East Banking AI and Analytics Summit
USA
Flatworld Solutions
116 Village Blvd, Suite 200, Princeton, NJ 08540
PHILIPPINES
Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000
KSS Building, Buhangin Road Cor Olive Street, Davao City 8000