Virtual Assistant for Small Business
Capitalize on the power of delegation, secure excellence in service, and boost your small business productivity with our digitally competent virtual assistants.
Experience a strategic increase in productivity and make every expense count with our virtual assistants for small businesses. We help startups, solopreneurs, and small businesses with data entry, email management, appointment scheduling, bookkeeping, customer support, and more. Our expertise spans a wide array of services, which can be tailored to your specific needs.
This enables you to grow efficiently in your venture. Whether you are looking for domain expertise or need a resourceful partner who adapts to your processes and contributes to best practices, we have you covered as we deliver on all these fronts. Our industry-specific solutions enable you to experience measurable business impacts that accelerate your success.
Focus on growth, innovation, and steps to implement your vision while we take care of your operations with our dedicated team of remote assistants.
Client Success Stories
A US-based Autism Therapy Provider Benefits from Our end-to-end Virtual Administrative Assistance
Our customized virtual assistant services helped a budding autism therapy provider in the US overcome administrative hassles and focus on improving patient care.
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Our Call Center Services Helped a Motorcycle Insurance Provider in the UK Enhance their Customer Experience
Our offshore call center services for a leading UK-based motorcycle insurer helped improve customer experience. Our services included technical and customer support, among others.
Read More
Virtual Executive Assistant Services We Offer
Our remote experts are well-educated and have diverse skill sets to address the varying needs of small businesses. Some of the prominent tasks we can assist you with include -
Data Entry and Management
Complete your data entry and management tasks meticulously with our virtual assistants who specialize in using advanced CRM tools, Google Sheets, and automation-powered information processing platforms. We help you maintain accurate databases and ensure data integrity.
Order Taking and Processing
Make accurate order entries, send out timely updates, and streamline your sales operations with our remote professionals adept at using Magento and Shopify. This helps you maintain a reliable order fulfilment process and enhance customer satisfaction.
Follow-up Calls
Make the most of your CRM investments by hiring our remote agents who are trained to use systems like HubSpot and Salesforce for efficient customer engagement and follow-ups. This approach enables small businesses like yours to drive conversion.
Lead Generation Services
Find and connect with potential leads through sales platforms such as ZoomInfo and LinkedIn Sales Navigator. Our targeted outreach helps you qualify potential clients, build a robust sales pipeline, and achieve sustained business growth.
Sales and Telemarketing
Hire our remote assistants for small businesses to implement persuasive sales approaches and execute strategic calling campaigns. We help you track and analyze your web forms and phone calls using tools such as CallRail and Pipedrive to evaluate the impact of your efforts.
Survey and Market Research
Harness the power of experience management software such as Qualtrics and SurveyMonkey to evaluate customer feedback and gather market insights that help you make informed decisions to increase your competitive edge.
Debt Collection
Switch to intelligent and cost-efficient debt recovery systems with the expertise of our remote professionals. We help you implement persistent and respectful follow-up strategies to recover outstanding payments and maintain positive client relationships.
Steps to Hire Virtual Assistants for Your Small Business
We follow a multi-step approach to help you choose the right virtual assistant for hire who is ready to take over your tasks.
Analysis of your business requirements to identify tasks for delegating.
Using a skill matrix to define the responsibilities of remote assistants.
Matching the candidates whose expertise aligns with your needs.
Behavioral interview, skills evaluation, and reference verification.
Custom onboarding and integration into your workflow.
Performance tracking of virtual support staff and task adjustments.
Industries We Serve
E-commerce
Real Estate
Information Technology
Healthcare
Marketing and Advertising
Accounting and Finance
Legal Services
Education and Training
Hospitality and Tourism
Why Should You Hire Our Small Business Virtual Assistants?
Our virtual assistant company has specialists with expertise in streamlining the operations of small businesses. All our resources are experienced in using the latest productivity tools, which helps you track your project progress and experience higher efficiency.
Adaptive Resource Allocation
The services of our virtual support agents help scale your business and manage peak times and slower periods, without the burden that comes with traditional staffing.
Robust Data Security Protocols
We adhere to global data security standards including ISO/IEC 27001 and GDPR. Your business data is further safeguarded with secure access controls, encryption, and regular audits for compliance.
Customized Workflow Integration
Our professionals work remotely on your existing workflow systems such as CRM and ERP platforms. This ensures easy transition, continuity, and improved process efficiency in your operations.
Advanced Automation Capabilities
We analyze your operations and recommend AI-ML-powered automation strategies that streamline repetitive tasks, accelerate turnaround times, and leave you with more time to focus on growth.
Competency-based Resource Allocation
You can evaluate the skills of our remote resources and hire the ones who match your business needs. All our resources provide consistent support and insights that are relevant and impactful.
Optimized Pricing Structure
The global network of virtual assistants helps us save hugely by eliminating expenses that come with traditional staffing models. We pass this on to you where you only pay for the specific hours of service.
Additional Services You Can Benefit From
Craft exceptional customer experiences using omnichannel support and advanced IVR systems for prompt and efficient issue resolution.
Create data-driven strategies using the information from your CRM platforms to make personalized outreach efforts that drive revenue.
Get comprehensive market analysis and use predictive dialing to optimize contact rates, enhance outreach initiatives, and maximize your campaign success.
Our real-time analytics and consultative selling techniques deliver impactful customer experiences that convert your prospects into paying customers.
Outsource Virtual Assistant Services for Small Businesses
Our virtual assistants for small business owners are proficient in cloud-based collaboration platforms, project management tools, and CRM systems. This enables us to work as an extension of your existing team without any scope for service interruption. Remote professionals in our team have expertise in market research, customer relationship management, and data analytics.
They recommend strategies that help you optimize your operations. This places us above basic administrative aides, making us strategic partners committed to your success. Apart from automation and overall process improvisation, we implement the latest and advanced cybersecurity protocols to ensure compliance and safeguard your sensitive data.
Book a consultation to understand how we help you achieve operational excellence without the financial drain of fixed overhead costs.
Avail best-in-class services at affordable rates
WHAT WE DO IN CALL CENTER
Our Customers
Key Differentiators
Case Studies
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Enhancing Customer Experience- The Power of Efficient e-Commerce Product Catalog Management
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Flatworld Delivered Comprehensive Call Center Services to the Top Motorcycle Insurance Provider in the UK
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Flatworld Solutions Delivered Cold Calling and Appointment Setting Services to a Serial US-based Entrepreneur
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Flatworld Delivered CCTV Surveillance Services to an Aluminum Recycling Company in the US
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Flatworld Delivered Virtual Assistant Services to an Autism Therapy Provider
USA
Flatworld Solutions
116 Village Blvd, Suite 200, Princeton, NJ 08540
PHILIPPINES
Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000
KSS Building, Buhangin Road Cor Olive Street, Davao City 8000