The Client
The client is a medical insurance company that helps individuals by providing Final Expense Insurance, Life Insurance, Medicare Advantage Plans, Medicare Supplement Insurance, and other insurance products.
Client's Requirement
The client was looking for a vendor to help them cold call individuals, gauge interest towards their insurance plans, collect relevant information, and cascade warm leads over to them.
Client's Challenges
The client wanted to begin the work as soon as possible and wanted results right from day one.
FWS' Solution
We shortlisted and onboarded two outbound calling agents within 7 working days. These agents were thorough professionals and were able to deliver the required results right from day one.
The Result
The client is highly satisfied with the team's deliverables. They renewed the contract and we now have an ongoing engagement with them.
Outsource Outbound Call Center Services to Flatworld Solutions
Flatworld Solutions is a leading provider of highly reliable and professional outbound calling services as well as a full spectrum of other call center services to a diverse and growing clientele from across the globe. Our team of call center agents is comprised of thorough professionals that are well aware of all the latest best practices in the industry and that are highly proficient in using the latest tools and technology in the industry to provide superlative services.
Contact us now if you are interested in reliable, cost-effective, and professional cold calling services.
Contact UsAvail best-in-class services at affordable rates
Our Customers
Key Differentiators
Case Studies
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Enhancing Customer Experience- The Power of Efficient e-Commerce Product Catalog Management
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Flatworld Delivered Comprehensive Call Center Services to the Top Motorcycle Insurance Provider in the UK
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Flatworld Solutions Delivered Cold Calling and Appointment Setting Services to a Serial US-based Entrepreneur
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Flatworld Delivered CCTV Surveillance Services to an Aluminum Recycling Company in the US
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Flatworld Delivered Virtual Assistant Services to an Autism Therapy Provider
USA
Flatworld Solutions
116 Village Blvd, Suite 200, Princeton, NJ 08540
PHILIPPINES
Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000
KSS Building, Buhangin Road Cor Olive Street, Davao City 8000