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The Client

The client is a medical insurance company that helps individuals by providing Final Expense Insurance, Life Insurance, Medicare Advantage Plans, Medicare Supplement Insurance, and other insurance products.

Client's Requirement

The client was looking for a vendor to help them cold call individuals, gauge interest towards their insurance plans, collect relevant information, and cascade warm leads over to them.

Client's Challenges

The client wanted to begin the work as soon as possible and wanted results right from day one.

FWS' Solution

We shortlisted and onboarded two outbound calling agents within 7 working days. These agents were thorough professionals and were able to deliver the required results right from day one.

The Result

The client is highly satisfied with the team's deliverables. They renewed the contract and we now have an ongoing engagement with them.

Outsource Outbound Call Center Services to Flatworld Solutions

Flatworld Solutions is a leading provider of highly reliable and professional outbound calling services as well as a full spectrum of other call center services to a diverse and growing clientele from across the globe. Our team of call center agents is comprised of thorough professionals that are well aware of all the latest best practices in the industry and that are highly proficient in using the latest tools and technology in the industry to provide superlative services.

Contact us now if you are interested in reliable, cost-effective, and professional cold calling services.

Contact Us

Avail best-in-class services at affordable rates

Starts @ $10 /hour More pricing details

WHAT WE DO IN CALL CENTER

Our Customers

Movement Mortgage
Alcon
ARI
Maximus
Redwood E-Learning Systems

Call Center Services in Philippine

Hire Talented & Friendly Agents for your Call Center

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USA

Flatworld Solutions

116 Village Blvd, Suite 200, Princeton, NJ 08540


PHILIPPINES

Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000

KSS Building, Buhangin Road Cor Olive Street, Davao City 8000

Important Information: We are an offshore firm. All design calculations/permit drawings and submissions are required to comply with your country/region submission norms. Ensure that you have a Professional Engineer to advise and guide on these norms.

Important Note: For all CNC Services: You are required to provide accurate details of the shop floor, tool setup, machine availability and control systems. We base our calculations and drawings based on this input. We deal exclusively with(names of tools).

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