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Are you on the lookout for a company that can help you enhance your customer support services in the digital sector? Do you want help in attending to customer support queries and problems through mobile and web applications and other digital devices? If that is the case, then there is no better choice than Flatworld Solutions. When you need to have the best digital customer support options, FWS can help you out with beneficial strategies and comprehensive help.

Flatworld Solutions is a leading digital customer service providing company that has been assisting clients all over the world to develop solutions related to digital support. We have a team of talented professionals and robust technology to assist you with your needs. We will help you in providing ideal customer service options to make your call centre one of the best in the industry. Choosing to collaborate with FWS would definitely bring a lot of benefits to your company.

Digital Customer Support Services We Offer

Our services include -

Chat Support

Chat Support

Customers are always on the lookout for instant replies and help in real-time that we can assist you in providing. With the help of our customer support options, you will definitely be able to deal with customers on chat in the best way.

Customer Interaction

Customer Interaction

As a leading digital customer support provider, we have different interactive services with our digital agents that can help in strengthening the relations and communications with potential clients in order to ensure proper business growth.

Social Media Customer Service

Social Media Customer Service

We have different social media customer service options for your digital customers. This way, your clients can easily get in touch with the agents and get all the help and support that they need in the first place.

Video Chat

Video Chat

At Flatworld Solutions, we have reliable professionals who will ensure that your company is provided with important video chat services and that too at an affordable rate.


Multichannel Support Services

Multichannel Support Services

We have been extending our support through different channels in the digital sector and hence you can rely on us to provide seamless customer support services to your clients.

Why Outsource Digital Customer Support Services to FWS?

Outsourcing digital customer support services to Flatworld Solutions can provide you with a plethora of benefits which you can take advantage of. Some of the main reasons why you need to choose our company are mentioned below -

Client Success Stories

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FWS Provided Outbound Calling Services to an Event Management Company

A US-based event management company from the US required professional outbound calling services. We trained 15 agents to provide highly efficient and professional services.

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FWS Provided Cold Calling Services to a Research Organization

A contract research organization specializing in capturing the interest of prospects and turning them into warm leads required cold calling services. We provided world-class services at cost-effective rates.

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Success Stories

Outsource Digital Support Services to Flatworld Solutions

Flatworld Solutions is a leading digital customer support company and has been offering seamless and high-quality solutions for over 20 years. -

Contact us today to create the best plans for extending digital support to your customers.

Contact Us

Avail best-in-class services at affordable rates

Starts @ $10 /hour More pricing details

WHAT WE DO IN CALL CENTER

Our Customers

Movement Mortgage
Alcon
ARI
Maximus
Redwood E-Learning Systems

Call Center Services in Philippine

Hire Talented & Friendly Agents for your Call Center

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USA

Flatworld Solutions

116 Village Blvd, Suite 200, Princeton, NJ 08540


PHILIPPINES

Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000

KSS Building, Buhangin Road Cor Olive Street, Davao City 8000

Important Information: We are an offshore firm. All design calculations/permit drawings and submissions are required to comply with your country/region submission norms. Ensure that you have a Professional Engineer to advise and guide on these norms.

Important Note: For all CNC Services: You are required to provide accurate details of the shop floor, tool setup, machine availability and control systems. We base our calculations and drawings based on this input. We deal exclusively with(names of tools).

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