Flatworld Provided Outbound Calling to a Massage Equipment Supplier

The Client

The client is an internationally recognized manufacturer, exporter, trader, and distributor of massage equipment. They distribute a wide array of products such as massage chairs, plastic enclosures, and plastic chairs which are custom built to suit your specifications.

Client Requirement

The company that approached us was looking to expand its customer base. They wished to reach out efficiently to retail customers in the Indian market. Originally, the client wanted a one-stop-shop that could lend an added hand to their internal team and cut costs.

Business Challenges

The client had to face a few challenges while trying to increase their market outreach in the Indian space. Some of the major challenges they were facing are listed here -

1. The client was running a business out of the house and wanted to try outsourcing for the first time because they wanted to decrease costs without any disruption in their business operations.
2. The Covid pandemic delayed their hiring process by having to retain more of their current employees due to the business not being able to afford another staff member.

Our Solution

Considering the challenges and requirements of our clients, we devised a streamlined project plan for them. We set up a team that would help our client with hiring and training their resources. Our team was able to handle the client's requirements with ease and were able to increase their sales as desired by the client.

The Results

The client was delighted to see the results of the project. They confirmed that our team was able to help them by devising a strategy for them to utilize their resources better and improve sales. They were not only impressed by the increase in sales but also in the cost-effectiveness of this whole strategy.

Outsource Outbound Calling Services to Flatworld Solutions

Flatworld Solutions has been a leader in providing the best-in-class outbound calling services and a plethora of other call center services to global customers. We have some of the most skilled call center agents working with us. They possess the experience and qualifications necessary to tackle all of your needs with ease. At Flatworld Solutions, we utilize modern technology to provide cutting-edge services at prices you'll love!

If you are looking for a skilled and talented outbound calling service providing company, then look no further. Get in touch with us today!