The Client
The client's company model empowers agents to drive a high volume of quality leads at a fraction of the acquisition costs of their competitors. The service teams handle all support functions, so franchisees can concentrate on building their books while delivering an outstanding client experience.
Client Requirement
The client demanded agents who sounded polished to help maintain the relationship with end customers. The skill set sought after by the client wasn't typical sales aggression, but building the relationship by probing the right way. The end goal was setting appointments and qualifying warm leads for the client to do the final closing.
Business Challenges
The client base and the domain are niches that required experienced business development resources to increase their client base.
FWS' Solution
Flatworld Solutions shortlisted and onboarded agents within 7 business days who were not only well versed with the accent but also in screening and matching profiles. FWS provided a great mix of agents as per the client's demand.
The Result
The satisfied client approved the quality of service delivered by the initial batch of agents and committed to adding more resources and ramping up the requirement in the coming months.
Outsource Lead Generation Services to Flatworld Solutions
Flatworld Solutions has scripted success through lead generation services for over 20 years. Today, we are more than just a lead generation solutions provider. Our business now delivers more service facets than any call center company in the world, making us a go-to provider for multiple clients across the world. Our talent pool is filled to the brim with experienced agents who make use of the technology our inventory holds to deliver sustainable lead generation services.
If you have a pressing issue similar to the one faced by the client in this success story, give us a nudge and we'll get in touch and help you get started.
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Our Customers
Key Differentiators
Case Studies
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Enhancing Customer Experience- The Power of Efficient e-Commerce Product Catalog Management
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Flatworld Delivered Comprehensive Call Center Services to the Top Motorcycle Insurance Provider in the UK
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Flatworld Solutions Delivered Cold Calling and Appointment Setting Services to a Serial US-based Entrepreneur
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Flatworld Delivered CCTV Surveillance Services to an Aluminum Recycling Company in the US
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Flatworld Delivered Virtual Assistant Services to an Autism Therapy Provider
USA
Flatworld Solutions
116 Village Blvd, Suite 200, Princeton, NJ 08540
PHILIPPINES
Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000
KSS Building, Buhangin Road Cor Olive Street, Davao City 8000