Every business looks forward to modernizing IT to drive digital transparency and deliver high-performance services. This is where our 360-degree relationship with ServiceNow comes in handy; our platform-led approach unites industry and technology to help businesses reimagine service and thrive in the cloud continuum. As the SN ecosystem continues to evolve, and even as it ventures from ITSM to customer operations space, we help our clients keep up and make the most of their IT investments.
We leverage the Now platform to integrate multiple functions within your organization. Our area of expertise goes far beyond seamless migrations, swift implementations, and deep customizations. If necessary, we can act as certified SN consultants and provide at-scale solutions to help you reach your business goals. Hire us as your service provider to respond faster to incidents, vulnerabilities, and enterprise risks. Talk to our representatives today to find out how you can slash up to 60% on costs with our ServiceNow professional services.
Our ServiceNow Solutions
As a leading go-to-market partner for ServiceNow, we provide end-to-end services under various categories like strategy and consulting, system implementation, and operation services. Our offerings include -

ServiceNow Implementation Services
Our ServiceNow implementation services empower your organization to harness the full potential of the platform. With our expertise in process optimization, configuration, and customization, we ensure a seamless transition tailored to your unique business requirements. Leverage our services to benefit from enhanced operational efficiency, streamlined workflows, and accelerated digital transformation.

ServiceNow Managed Services
With our managed services, you can offload the day-to-day administration and maintenance tasks, allowing your IT team to focus on strategic initiatives. Our dedicated experts provide proactive monitoring, incident resolution, and regular platform updates, ensuring optimal performance and reliability.

ServiceNow Application Services
We provide you with customized and scalable applications that extend the capabilities of the SN platform. Our expert team leverages a robust development framework to create tailored applications that enhance user experiences. Our SN apps ensure improved operational efficiency, accelerated innovation, and a personalized approach to meet your business needs.

ServiceNow Security Operations
Our ServiceNow security operations services provide comprehensive threat detection, response, and compliance management. By leveraging the power of the ServiceNow platform, we enable proactive threat hunting, incident management, and security orchestration. You can also benefit from improved visibility into your security posture, rapid incident response, and enhanced regulatory compliance.

ServiceNow Customer Service Management
Our solutions empower you to deliver exceptional customer experiences. With features such as self-service portals, case management, and proactive issue resolution, you can enhance customer satisfaction, reduce response times, and foster loyalty. Other benefits of our services include a unified view of customer interactions, streamlined processes, and personalized support across channels.

ServiceNow IT Service Management
We revolutionize your IT operations, enabling efficient incident management, change control, and service request fulfilment. With automated workflows, self-service options, and real-time analytics, you can enhance service delivery, minimize downtime, and optimize resource utilization.

ServiceNow Integration Hub
Our ServiceNow-certified experts enable seamless integration with external systems, applications, and data sources. With our expertise in integration architecture, API management, and data synchronization, we ensure a connected and efficient IT ecosystem. Partner with us to leverage real-time data visibility, streamlined workflows, and improved decision-making.

ServiceNow HR Service Management
Our solutions transform your HR operations, enabling streamlined employee services, efficient onboarding, and enhanced workforce experiences. We help you centralize HR processes, reduce administrative burdens, and improve compliance. The core application of our services includes case and knowledge management, employee service center, employee document management, onboarding and transitions, performance analytics, and more.

ServiceNow IT Operations Management
Our ServiceNow IT operations management solutions enable you to proactively monitor, analyze, and optimize your IT infrastructure. With features such as event management, performance analytics, and service mapping, you can gain real-time insights, resolve issues faster, and ensure the availability of critical services.

ServiceNow DevOps
We help bridge the gap between development and operations, enabling faster, more efficient software delivery. With automation, collaboration tools, and continuous integration/continuous delivery (CI/CD) pipelines, you can accelerate time-to-market, improve software quality, and enhance team collaboration. Other benefits of our services include increased agility, reduced release cycles, and enhanced customer satisfaction.

ServiceNow IT Asset Management
Our ServiceNow IT asset management solutions empower you to gain full visibility and control over your IT assets. With automated discovery, asset tracking, and lifecycle management, you can optimize asset utilization, reduce costs, and ensure compliance with licensing and regulatory requirements. Benefit from improved decision-making, enhanced risk management, and optimized IT asset investments.

ServiceNow Consulting Services
Our ServiceNow consulting services provide you with strategic guidance and expertise to maximize the value of your ServiceNow investment. Our experienced consultants work closely with you to assess your business needs, define a roadmap, and implement best practices. With our services, you can ensure improved efficiency, increased ROI, and accelerated business outcomes.

Hire ServiceNow Developers
Our fresh and experienced developers with diverse knowledge portfolios enable you to access top-notch ServiceNow talent for your projects. We provide skilled and certified SN developers who seamlessly integrate with your team, bringing their expertise to deliver high-quality solutions. By outsourcing your requirement to us, you can ensure reduced time-to-hire, flexible resourcing, and the ability to scale your team based on project needs.
ServiceNow Custom Software Development
When it comes to software solutions, one size doesn't fit all. Unlike off-the-shelf packaged solutions, custom software development using ServiceNow offers a range of benefits. So, say yes to efficiency, productivity, and innovation, and bid adieu to unnecessary features and limitations with our specialized services that can truly optimize your operations.
Our certified experts are well-versed in ServiceNow's development capabilities; they ensure 100% precise results that lend you more control over the solution. Our outcomes directly align with your business goals, helping you to expand your reach and connect with customers in new and meaningful ways. Our personalized support and a focus on customer service ensure that your needs are met every step of the way. We enforce greater flexibility to adapt to changing business needs and deliver cost-effective solutions that come with seamless integrations and a faster time-to-market.
Our ServiceNow Service Processes
You may find your ServiceNow customizations may become incompatible with new platform releases. We leverage our 4-step to carry out customizations as recommended by ServiceNow and run ongoing platform maintenance. Our process flow includes the following steps -
Implementation Consulting
We map your requirements to ServiceNow functionality and help choose a suitable implementation strategy.
Planning
We define KPIs and reports for the future solution. We plan the implementation stages and develop a user adoption strategy.
Custom Integrations
This stage involves configurations, customizations, custom service now app development and more.
Data Migration, Training & Launch
We migrate data from spreadsheets and legacy systems, conduct user training, prepare for launch, and extend after-launch support.
Why Choose Us as Your ServiceNow Service Provider?
As an ISO-certified company, we adhere to strict quality standards and consistently deliver exceptional services to our clients worldwide. The key indicators of our services include -
ServiceNow Implementation Services
Our ServiceNow implementation services empower your organization to harness the full potential of the platform. With our expertise in process optimization, configuration, and customization, we ensure a seamless transition tailored to your unique business requirements. Leverage our services to benefit from enhanced operational efficiency, streamlined workflows, and accelerated digital transformation.
ServiceNow Managed Services
With our managed services, you can offload the day-to-day administration and maintenance tasks, allowing your IT team to focus on strategic initiatives. Our dedicated experts provide proactive monitoring, incident resolution, and regular platform updates, ensuring optimal performance and reliability.
ServiceNow Application Services
We provide you with customized and scalable applications that extend the capabilities of the SN platform. Our expert team leverages a robust development framework to create tailored applications that enhance user experiences. Our SN apps ensure improved operational efficiency, accelerated innovation, and a personalized approach to meet your business needs.
ServiceNow Security Operations
Our ServiceNow security operations services provide comprehensive threat detection, response, and compliance management. By leveraging the power of the ServiceNow platform, we enable proactive threat hunting, incident management, and security orchestration. You can also benefit from improved visibility into your security posture, rapid incident response, and enhanced regulatory compliance.
ServiceNow Customer Service Management
Our solutions empower you to deliver exceptional customer experiences. With features such as self-service portals, case management, and proactive issue resolution, you can enhance customer satisfaction, reduce response times, and foster loyalty. Other benefits of our services include a unified view of customer interactions, streamlined processes, and personalized support across channels.
ServiceNow IT Service Management
We revolutionize your IT operations, enabling efficient incident management, change control, and service request fulfilment. With automated workflows, self-service options, and real-time analytics, you can enhance service delivery, minimize downtime, and optimize resource utilization.
ServiceNow Integration Hub
Our ServiceNow-certified experts enable seamless integration with external systems, applications, and data sources. With our expertise in integration architecture, API management, and data synchronization, we ensure a connected and efficient IT ecosystem. Partner with us to leverage real-time data visibility, streamlined workflows, and improved decision-making.
ServiceNow HR Service Management
Our solutions transform your HR operations, enabling streamlined employee services, efficient onboarding, and enhanced workforce experiences. We help you centralize HR processes, reduce administrative burdens, and improve compliance. The core application of our services includes case and knowledge management, employee service center, employee document management, onboarding and transitions, performance analytics, and more.
Additional Services You Can Benefit From
Efficient and tailored mobile app development services that drive customer engagement, boost brand visibility, and enable seamless access to your products and services.
Robust and scalable web development solutions that enhance your online presence, optimize user experiences, and facilitate effective communication with your target audience.
Customized app dev services that empower your business, improved efficiency, and offer innovative solutions tailored to your specific requirements.
Outsource ServiceNow Services to Flatworld Solutions
At Flatworld Solutions, we are your trusted ServiceNow partner, dedicated to helping you overcome challenges, implement innovative solutions, and turn big ideas into reality. Leveraging the power of the ServiceNow platform, we seamlessly integrate multiple functions within your organization, enabling streamlined workflows and enhanced productivity. Our expertise lies in finding the perfect balance between out-of-the-box functionality and deep customization to meet your unique business requirements.
With a deep understanding of your industry and specific business goals, we go beyond proposing technical solutions. We consider your company's processes, policies, and individual circumstances to tailor ServiceNow's rich functionality to your exact needs. Our solutions are designed to not only solve problems but also work harmoniously within your organization's ecosystem. We are committed to ensuring that our ServiceNow services drive tangible outcomes, empowering your business to thrive in today's dynamic marketplace.
Looking for a seamless transition from your previous service provider? Contact us now and leverage the benefits of our quick project initiation.
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Software Development Case Studies
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Flatworld Solutions
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PHILIPPINES
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