Salesforce Consulting Services

Sales Cloud

Increased Deal Earnings with Sales Cloud

We help in expediting and smooth-running of the different stages of sales starting from lead management to reporting and analytics. Our CRM solution is one of the best-in-class and we are accomplished to provide an accurate forecast.

We at Flatworld Solutions are convinced that your worthwhile investment in the CRM technology should be useful in generating more leads, establishing intelligent decisions, speeding up your team's efficiency and finally aiding you to clinch more deals. All this while, we likewise ensure that you render up an incredible experience for your customers and workers alike.

Quote to Cash and Configure Price Quote (CPQ)

We accredit your sales team with flexible pricing plans and proposals that are effective in winning deals and driving successful growth with our comprehensive CPQ solutions on the Salesforce platform.

We have expertise in eliminating dependency on manual worksheets and deal desks. We are dexterous in cost reduction and revenue spillage through the removal of errors and overheads from the manual quoting procedures. We engage in faster deal movement with advanced and flexible pricing mechanism. We likewise offer your Finance and Operations teams an enhanced visibility to pricing, profit, and close ratios.

Service Cloud

Aggrandize Customer Experience with Service Cloud

We deliver cross-channel personalized services and furnish essential tools and equipment to our workers to convert and enhance the customer experience.

We rely on the fact that the fundamental competitive success driver in the digital era is customer experience. Coalescing our technological competence, inventive abilities, mobile expertise, and compatibility into a singular platform like Salesforce permits us to assist you in transforming the digital customer experience to newer echelons.

Field Service Lightning

We convey our services straight to the field location where your workers are exactly positioned to serve your customers. We help in the increment of first-attempt fix rates, optimal planning of schedules and routes, online or offline task execution and fulfillment, and turning services into a consistent revenue influx mechanism.

Marketing Cloud

Consumer Engagement with Marketing Cloud

We allow marketers to stage-manage marketing campaigns across various channels, manage and control marketing assets and customer navigations and also extract actionable reports to achieve tactical marketing necessities.

Keeping in mind, the gradual evolution of consumer and B2B customers' purchasing behavior and their ever-increasing demands and expectations, we guide you through the process by which Marketing Cloud can facilitate you in the creation and delivery of personalized experiences and communications that help your customers to adhere to your business brand across every touchstone of reference.

Community Cloud

We help to create a connectivity bond among your customers, workers, and partners with compelling digital experience.

Access to knowledge, self-service tools, and peer-to-peer relationship are major expectations of customers, workers and partners alike with consumer class experience. We at Flatworld Solutions embed and utilize Community Cloud on the Salesforce platform to make all this conceivable.

Persona-Driven

We fabricate this Community Cloud of key personas and take into consideration their current experiences. In this way, we identify their needs and concern areas and look into numerous opportunities for innovation to address them.

User Experience-oriented

We evaluate all the steps involved in the formation of digital user experience for optimum end-user participation and advocacy.

Intelligent and Futuristic-thinking

We offer this service incorporating quick configuration and modification criteria based on authentic templates, layouts, industry know-how and technology features.

Salesforce Lightning

This feature enables an easy buildup of a modern, interactive and profit-worthy digital community of customers, employees, and partners. It is endowed with digital assets and pre-designed accelerators for speedy community creation. It builds smart communities having seamless access to embedded enterprise skills and proven solutions and by configuring relevant need-based processes. Apart from implementing Salesforce solutions, we also work out your business challenges by bringing forth our cross-platform and industry-specific expertise. Our consultants capitalize on the automated Cloud-based sales and marketing technology. Consequently, you get a first-rate solution in terms of both performance and scalability that follows your business strategy and routine tasks.