Online Reputation Management Services

Reputation and brand analysis

Most agencies managing the online reputation of the companies do not invest time and effort in understanding the brand and their current reputation.

At Flatworld, we place a high priority on reviewing and carefully examining the current brand ORM framework, brand reputation, market positing, and other crucial factors. We also consider and scrutinize reputation threats and attacks that have happened in the past through various techniques like data cross-indexing and email tracing.

Online reputation repair

Our highly qualified team has years of experience in online image repair of brands as well as celebrities/influencers through a mix of tactics and methods. This includes -

1. Eliminating negative search results

2. Enabling higher SEO ranking of positive content

3. Generating more positive star ratings and reviews

4. Strengthening the positive customer sentiment through reputation-driven online marketing

5. Addressing the negative reviews responsibly to turn disappointed users into potential customers

Brand building services

Reputation-oriented marketing, i.e., building your online brand is key to enhancing its brand value and maintaining goodwill. Under this, an integrated approach towards marketing plays a crucial role that involves -

1. Strategizing content as per goals

2. Developing channel-specific content

3. SEO promotions

4. Reviews/ranking handling

5. Social listening, i.e., paying attention to what your target customer is saying about your company, your competitors, or their demands for developing a better plan of action

ORM implementation services

When it comes to developing and publishing content for ORM, it is crucial to understand the best practices, timings, and other factors. Our team holds vast experience in the field of content development and management targeted towards building a healthy reputation of corporate as well as personal brands. This involves -

1. Checking eligibility, creating, editing, updating Wikipedia pages

2. Search Engine reputation management services like on-page and off-page SEO, ranking of landing pages, blog posts, articles, etc.

3. Optimizing press releases

4. Publishing positive reviews on third-part or popular review sites

ORM Monitoring

We use best-in-class ORM tools and software that help us obtain an overall view of the online reputation of your brand and also enhance our social listening skills. Using these sophisticated tools we continuously monitor all your web and digital interactions and resolve any issues in real-time using proper communication or response templates.

ORM Reporting

Our team ensures that the organization always has a clear picture of our ORM and can track the progress. For this, we provide periodic and detailed reports entailing all KPIs, development, and management of ORM campaigns.