IMS Application Support Services
According to Gartner, the average cost of downtime due to unplanned data center is slightly over $7,800 per minute, and the cost of network downtime is close to $5,500. Stats like this suggest that the need for efficient management of your IT infrastructure and critical applications has become very critical. There has been a tremendous increase in the demand for infrastructure management services (IMS) application support in the last 10 years.
In the wake of increasing complexity of IT environments today, it is advisable that IMS support services are outsourced to a company that specializes in it. Companies, in a bid to stay relevant and competitive in an ever-changing IT software development market, are constantly looking for partners to help them manage their IT infrastructure. We, at Flatworld Solutions, have been successfully providing IMS application support services to global companies across various industries.
IMS Application Support & Maintenance Services We Offer
Monitoring communication applications used for call centers, video conferencing, and corporate telephony; managing messaging applications used for enterprise messaging, email, fax, and mobile device management; and deploying new applications form the core of our IMS application maintenance and support services. Our team offers all levels of support (Tier 1 and Tier 2) for legacy applications in your IT infrastructure.
As part of the IMS application support services that we provide we can execute the following for you -
Conducting feasibility study for application migration
Support for all your business operations
Incident management
Service level management
Knowledge management
Patch upgrade and change management
Deployment of new applications
Due diligence of applications
Application management
Monitoring application performance
User Acceptance Testing (UAT)
How Can Businesses Benefit by Outsourcing IMS Application Maintenance Services?
IMS application support and maintenance services have helped several global companies across different industries. Businesses have been able to streamline their operations and maximize value with these services. Following are some of the major paybacks of IMS application support services -
Why Should You Outsource IMS Application Support Services to Flatworld Solutions?
Once you outsource IMS application support and maintenance services to us you can swiftly revamp your IT environment on the lines of agility and responsiveness. For more than a decade we have been providing IMS application support and maintenance services by leveraging industry processes such as DevOps, ITIL, and Agile. Our experts have enabled several companies to embark on their respective digital journeys, transitioning successfully from existing legacy systems.
Customized Pricing Structure
We provide our clients with a customized pricing structure where you will be billed strictly based on your project requirements. This ensures that you will pay exactly for what you leverage, making our services highly affordable
Skilled & Experienced Team
We have experienced networking and IT support professionals in our team who are capable of identifying problematic areas of an IT infrastructure and related applications, and addressing them on priority. Our team consists of professionals who have a rich experience in the implementation, management, maintenance, and support of IT infrastructure, and related applications.
Quick Project Turnaround -
We understand that often businesses work on tight deadlines, so we provide prompt and efficient services on time. As we quickly get started on your project, you can be assured of quick project turnaround
World-class Infrastructure
We have the required infrastructure in place, which enables us to provide seamless IMS application support services to all our global clients across various industry sectors
Experience Agility with Our IMS Application Support Services
Flatworld Solutions is a leading outsourcing firm offering top-quality software services, including infrastructure management services to global clients. Being in the industry for over 20 years now, we can take care of your IT environment at a minimal cost and make sure your operations do not suffer due to lack of IMS support and maintenance services.
Be it assessing your IT environment before developing the framework of your IT infrastructure or migrating your IT setup from legacy systems to modern servers and monitoring the same, we can help you with everything. We also provide Office 365 setup and migration services, data center services, active directory setup and migration services, etc.
Once you choose us you can be assured of -
Continuous availability of your business applications
Proactive prediction of breakdown of your IT applications and taking corrective measures
Quicker addressal of your IT problems
Restructure your IT environment and experience agility by partnering with us. We have the capability and experience to help you transition from legacy systems to advanced IT infrastructure without a huge capital investment.
Contact us to outsource IMS application support services.
Avail best-in-class services at affordable rates
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Our Customers
Software Development Case Studies
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Flatworld Implemented a ServiceNow Solution for a US-based Award Winning Firm
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FWS Provided Swift and Impeccable ServiceNow Implementation Services
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Flatworld Provided Power BI Services to a UK-based Data Analytics Firm
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Developed an e-Learning Platform for a Global IT Organization
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Bilingual OpenCart e-commerce Solution for Canadian Boat Manufacturer
3rd Edition Middle East Banking AI and Analytics Summit
USA
Flatworld Solutions
116 Village Blvd, Suite 200, Princeton, NJ 08540
PHILIPPINES
Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000
KSS Building, Buhangin Road Cor Olive Street, Davao City 8000