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Insurance companies are obligated to honor dental invoices when claim submissions include verified and factual data that meets their claims criteria. But if your office is unaware of the complex regulatory compliances and insurance details exclusive to a dental practice, you may risk facing many unexpected outcomes that include high accounts receivable, low collection, frustrated patients, and a myriad of challenges in reimbursement.

We can mitigate your worries by ensuring that your practice gets paid on time and your patients become referral sources for growing your brand value. Before getting started, we begin analyzing the problem plaguing your front office teams. Since insurance verification is resource-intensive, it is best to outsource dental insurance verification to us rather than keeping your professionals tied up to the drudgery of dental insurance verification.

Dental Insurance Verification Solutions We Offer

With an increase in the number of dental insurance holders, it is taxing for small and mid-sized dental practice firms to keep up with the ever-increasing demand for dental insurance verification. The desperation to pace up only compounds the problem. This is where we come in. We proactively verify the patient benefits, policy coverage, and details to ensure that the information is up-to-the-minute and accurate. We coordinate with insurers to get detailed information and make a side-by-side comparison with the reported values. Once we validate the patient's dental insurance you can present a custom treatment plan along with estimated cost and co-payment options.

Our dental insurance verification solutions include -

Coverage Eligibility Assessment

Coverage Eligibility Assessment

Once we receive the patient's details, we use leading software such as MediTouch, Kareo, and MISYS to determine if the patient is eligible for coverage and the extent of it.

Verification with the Insurer

Verification with the Insurer

Our team of professionals proactively cross-checks all the information supplied by patients with the insurers. This helps ensure that all the patient's obligations are met before and after the dental treatment.

Patient Follow-up

Patient Follow-up

We also follow up with patients to obtain any piece of information that is missing or to meet any obligations required by the insurer or dental practice. We then also provide a cost estimation to the patients.

Final Report Submission

Final Report Submission

We generate a final report and use FTP/SFTP servers to transfer the completed for automatic updating into the dental practice's practice management system.

Our Dental Insurance Eligibility Verification Process

Most patients and healthcare practices find it difficult to interpret the obfuscated dental plans that have exclusions, tricky service benefits, as well as perplexingly worded terms and conditions. Dental insurance verification is the cornerstone process to dodge bad patient experience and payment complications. By choosing our dental insurance eligibility verification services, you can leave your worries to us while your front office teams handle other management functions. The steps involved in our dental verification process are as follows -

1

Scheduling/ Patient Registration

Using predetermined scheme in patient account management system we create a schedule that will mesh the patient registration with revenue cycle management

2

Coverage Assessment

By persistently phoning the insurer we will check if the applicant has merits to qualify for a dental procedure and notify patients on what will be covered and what will not

3

Insurance Pre-authorization

We will pre-certify notes, benefits information, and plan details in the account management system to confirm the estimated out of pocket expense to be borne by the patient

4

Notifying Policy Exclusion

We will compare the plan coverage with the provider's service and if there are exclusions not covered by the insurance plan it will be flagged and reported to patients before rendering the service

Why Are We The Preferred Dental Insurance Verification Company?

With 20 years of experience, we continue to lead as the frontrunning dental insurance verification company taking the burden away from your front office team. We run comprehensive verification on claims submission against insurer's criteria to check if their patient is qualified for the service and what portion of the service cost will be borne by them. There are more benefits on the way when you outsource dental insurance verification services to experts like us -

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Client Success Stories

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Insurance Eligibility and Verification Services Provided to a Birth Control Telemedicine Provider

We were approached by a telemedicine provider from the US to verify the eligibility of people applying for medical and pharmacy insurance before medications could be dispatched.

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We Processed Over 3000 Encounters Related to Rehabilitation Care for a Group of Physicians from Indianapolis

We processed 3000+ physician encounters for the client. Our expertise in healthcare BPO resulted in the on-time completion of the task leading to a 20% increase in savings.

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Success Stories

Outsource Dental Insurance Verification Services to Us - The Leader in Healthcare Outsourcing

Being a leading ISO certified dental insurance verification company, we have outshined all competitors by a huge margin since the last 20 years of our existence. With a zeal for serving clients with not just a solution to their problems but also a memorable service experience, we have continued to excel in every way by touching more healthcare providers through dental insurance verification services. With global centers across many international locations, we are more capable to end your payment woes.

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Speed up the AR process

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Ensure more accurate dental insurance processing

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Achieve significant cost-savings

Get in touch with us if you require high-quality dental insurance verification services to optimize patient experience and AR.

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Our Customers

Movement Mortgage
Alcon
ARI
Maximus
Redwood E-Learning Systems

AHIMA Healthcare Convention 2016

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