Leading Online Perfume and Cosmetics Dealer in UK Gets Image Editing Services from FWS

Client Profile - Online Perfume and Cosmetics Retailer

The client is based in the United Kingdom (Manchester) and offers an extensive collection of luxury cosmetics and perfume products to online customers located in the UK and throughout the world.

Client Requirements and Challenges - Remove Smudges and Edit Images

The client needed support for high-volume photo image editing related to cosmetics and perfume photo shoots. The client wanted to remove a dark imprinted smudge from most photos and also required image editing support to include background removal, color correction and retouching before uploading to their online sales catalog. The client had previously partnered with Flatworld Solutions (FWS) and started the assignment with a free quality trial as suggested by the FWS team.

The project involved these primary challenges -

• Multiple scope of work changes.
• Smudge removal could not be realized until the cause was identified and matched with an effective editing tool.

The Solution - By Flatworld Solutions

The FWS image editing experts developed this solution -

The quality test team included an Account Manager and one photo editing specialist. The trial involved 20 images delivered from the client via Dropbox and then edited with Photoshop CC. The editing process included applying a clipping path, retouching and adding a transparent background. Completed images were uploaded to the client in a PNG format within 24 hours.

Based on the success of the quality test, the client proceeded with a contract for FWS to edit 50 images per day - after three months, the daily volume was increased to 500 with three full-time image editing specialists.

Final Results - Editing 500 Daily Images

This project illustrates a common requirement for online sales vendors - improving image quality to meet the high-quality expectations of online shoppers. E-commerce retailers interested in staying ahead of the competition are faced with the recurring challenge of creating high-quality marketing images quickly and cost-effectively. In this case, the client was especially pleased with the combined FWS success in removing photo smudges, editing images and providing a fast turnaround for a high-volume project.

Flatworld Solutions is an ISO certified international provider of outsourcing services with two decades of design and image editing experience. Our team combines high-quality results with cost-effective pricing. The FWS design team operates on a 24/6 basis that facilitates quick turnarounds when needed. Contact us today for our no-cost assessment and quote regarding your next project.