These days, a lot of business deals are finalized over a telephone call, so it won't be wrong to say that the telephone is fast becoming the lifeline of global corporations. A client call, regardless of the fact whether it led to a sale or not, offers key information about your product; like consumers' perception about your product, competition, the behavior of your in-house call reps, and last but not the least, the reason why consumers buy or reject your product.
Mobile transcription undoubtedly is not easy, and requires professional expertise, as transcribers need to know not only what the speaker is talking, but also understand the depth, context, and gravity of the conversation, and intelligently transcribe it into text. That's why at Flatworld Solutions we employ audio experts and transcribers with prior experience in audio transcription.
Telephone Transcription Services We offer
Our experts are capable of making even the hard-to-hear audio audible. We use digital boosting methods to accelerate low-volume recordings, reduce the presence of hums, noise, hiss, and complexity of diction, and equalize volumes to come up with clearly recognizable and noise-free transcription. As part of telephone transcription services we transcribe -
Voice Mail Recordings
Important messages landing in your voicemail shouldn't be lost especially if it concerns valuable information that helps you make critical decisions, personally and professionally. If this is important try our voice mail transcription today to get transcriptions of messages in your voice mail delivered to you in 24 hours.
Conference Call Recordings
If you have to follow up on engagement on a conference call, we have you covered. Our team of transcriptionists can help you transcribe conference calls to make decisions that positively impact businesses.
Telephone Recordings
To handle phone call transcription services, we have teams that transcribe telephone recording for legal and non-legal purposes with verbatim speech captured and recorded without errors.
Confidential Telephone Conversations
If you want voice call information that isn't meant for the public but for internal purposes, we provide transcription of telephone conversations to help you have access to call records and messages exchanged discreetly.
Market Survey Recordings
Information about market surveys can be transcribed with accuracy for extracting meaningful information or to make inferences from the information. Our Phone calls transcriptions services will come in handy to keep pace with the bigger competition.
Customer Feedback Recordings
If you want customer feedback recording transcribed with precision and in time to correct your delivery experience, we have you covered. Our team can provide customer feedback recording services to help you have access to high-quality customer feedback that would great.
Toll-free Phone Dictations
If you want to track messages dictated by phone calls, you can count on us to have your phone dictations transcribed with speed and accuracy. We use transcription tools and technology that automatically follow conversations and keep a detailed record of the dictations.
Call Center Recordings
As a leading telephone transcription services providing company, we have expertise in call center environments and can transcribe recorded messages for team leads to follow up. Our transcriptions are error-free and verbatim to the context.
Telephone Contest Recordings
We transcribe a telephonic contest to capture the information and present it to the jury and stakeholders to announce winners based on sound data.
Telephone Interview Transcription
Interviews held via phone calls are impromptu moments that provide people with a measure of the candidate's intellectual and social skills. This is where our telephone interview transcription services come in. It helps them have an outline of the candidate by analyzing the transcriptions we provide.
Transcription Samples
Delve into our transcription portfolio and you will be staggered by amazing transcription samples -
Monologue
Nigel:
Glad to see things are going well and business is starting to pick up. Andrea told me about your outstanding numbers on Tuesday. Keep up the good work. Now to other business, I am going to suggest a payment schedule for the outstanding monies that is due. One, can you pay the balance of the license agreement as soon as possible? Two, I suggest we setup or you suggest, what you can pay on the back royalties, would you feel comfortable with paying every two weeks? Every month, I will like to catch up and maintain current royalties. So, if we can start the current royalties and maintain them every two weeks as all stores are required to do, I would appreciate it. Let me know if this works for you.
Thanks.
Transcription Process We Follow
To provide you with perfectly balanced transcription solutions, we have audio experts and transcription specialists in our team, who are perfect at listening, capturing, recording, and restoring poor quality audio into functionally beneficial and audible transcription. Our telephone transcription process is as follows -
Client uploads the file containing telephonic conversation
We transcribe the audio into text
Client receives the conversation as a text
Accepted Audio File Formats
Transcribers at Flatworld Solutions are adept at reading and writing in multiple foreign languages, and can offer transcription in any global language preferred by the client. We support multiple file formats, including -
MP3
MP4
DVD
Digital
Tape
DSS
Audio CD
MOV
FLV
DDS
M4A
MSV
WMA
AMR
CAF
WAV
WMV
AIFF/AIF
AVI, and more
Why Outsource Transcription Services to Flatworld Solutions?
We are ranked among other telephone transcription service providers as the best. The other reasons why you should outsource transcription services include -
Pocket-friendly Pricing Options
Our services are affordable solutions that you can avail of at a budget that's preferable to your needs.
Multiple Format
Transcriptions of video and audio media formats are provided with a documented manuscript of the index.
Data Security
We ensure that your data is always secure with us by taking the necessary measures to keep it protected from loss.
Certified Company
We are an ISO 9001:2015 accredited transcription company. Ours is a company that never takes compliance as an afterthought.
High Accuracy and Quality Service
We always take great measures to keep our data safe and secure. We prevent oversight in every step of quality compliance.
Short Turnaround
We work with speed to deliver great results. Our team can keep up with your needs however complex.
Scalability
Our services are ready to scale on demand. Just tell us if you need more bandwidth and we'll accommodate your needs in the best possible way.
Experienced Team of Transcriptionists, Proofing Experts, and Project Leads
Flatworld Solutions has highly skilled transcription experts who have immense knowledge of the transcription process. They are also adept at tools needed for lightning-fast transcription.
Transcription Technology
State-of-the-art technology has made its presence in our inventory. We use the best transcription technology to deliver great services.
Round-the-clock Availability
We're available through multiple means and that means your challenges would be resolved faster and in a more efficient way.
Additional Services You Can Benefit From
Outsource Telephone Transcription Services to Flatworld Solutions
Cross-domain expertise, over a decade of working experience & knowledge, history of providing in-time audio transcription solutions, and the edge to perfect any sort of transcription solutions irrespective of format and platform (such as Skype transcription, telephone dictation, VOIP transcription, etc.) at an affordable cost make us the best choice for high-quality transcription solutions.
Contact us today to discuss your requirements with our representatives.
Contact UsAvail best-in-class services at affordable rates
Our Customers
Key Differentiators
Case Studies
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Flatworld Provided Voice Transcription Services to a Leading Telecommunications Company
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Flatworld Provided Transcription Services to a London-based Production House
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Flatworld Solutions Transcribed 9 Videos for a US Entrepreneur
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FWS Provided Video Transcription Services to a US Production House
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FWS Provided Verbatim Audio Transcription Services to an Australian Student
Join the growth phase at Flatworld Solutions as a Partner
Service distributorship and Marketing partner roles are available in select countries. If you have a local sales team or are a person of influence in key areas of outsourcing, it's time to engage fruitfully to ensure long term financial benefits. Currently business partnerships are open for Photo Editing, Graphic Design, Desktop Publishing, 2D and 3D Animation, Video Editing, CAD Engineering Design and Virtual Walkthroughs.
Reach out to us for a quick direct response from decision makers at the Flatworld Solutions global team.
USA
Flatworld Solutions
116 Village Blvd, Suite 200, Princeton, NJ 08540
PHILIPPINES
Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000
KSS Building, Buhangin Road Cor Olive Street, Davao City 8000