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Insurance businesses often face difficult challenges that threaten to derail their operations in some way or the other. From mismanagement to economic instability, from weak manpower to changing regulations, and from competition to changing technologies, insurers need to take everything in their stride while trying to grow their business.

Flatworld Solutions has over 20 years of experience helping insurance firms streamline their insurance service operations. As a global insurance business service provider, we support you with the best local resources to meet your needs. We specialize in a range of activities that can help you better manage your operations.

Our Insurance Operations Services

Our services include -

End-to-End Operations

End-to-End Operations

Our comprehensive insurance services take care of back-office tasks such as claims processing, loss renewal, policy issuance, claims administration, endorsements etc. We also provide extensive assistance in tasks such as data processing, data mining, data analysis, IT services, finance and accounting, and fraud investigations.

Deliver Customer Experience

Deliver Customer Experience

We assist you to deliver outstanding customer experiences. We do this by making policy administration tech-driven, making processes leaner, and marketing products across distribution channels in more efficient ways.

Enhance the Operating Model

Enhance the Operating Model

With this service, we assist you to evaluate your performance as per your set objectives. Besides, we also evaluate your overall performance against competitors. Based on this we draw plans to transform your operating model.

Strategic Underwriting

Strategic Underwriting

This service is designed towards making insurance underwriting more precise and effective. Our services assist you to reduce risks associated with improper underwriting. Our strategic thinking into the underwriting process helps you balance both price and risk.

Claims Cost Containment

Claims Cost Containment

This service is dedicated to controlling costs when managing claims. We help you achieve this by automating and streamlining claims administration, finding improved ways to predict possible claim losses, fine tuning ways to manage third-party suppliers, and deploying sophisticated fraud detection technology and tactics to check them early.

Enterprise Cost Management

Enterprise Cost Management

This aspect of insurance operation service assists you in controlling costs of operations. We work together with you to create cost-effective and sustainable ways to handle resources and partners so that you can make more with less.

Digital Insurance Operations

Digital Insurance Operations

We assist our clients to undergo digital transformation for optimizing insurance operations. We bring technical and industry expertise to transform operations digitally and make a smooth transition from legacy systems.

Why Outsource Insurance Operations Services to FWS

We deliver a host of benefits to our clients. Some of these benefits include -

Client Success Stories

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Back-office Insurance Operations for US Client

Read the case study where our team at Flatworld Solutions provided end-to-end back-office insurance operations for a US-based client.

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Arrow

Flatworld Helped a Chicago-based Consulting Firm with COI Services

A leading Chicago-based brokerage consulting firm was looking for a partner who could help them with COI services. Our team delivered cost-effective services to the client.

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Success Stories

Why Outsource Insurance Services to Flatworld Solutions?

Flatworld Solutions has wide experience in handling insurance back-office support for carriers, agents and MNCs. It is this exposure that gives us a complete understanding of insurance processes and how the market works. We bank on experts, technology and well-developed processes to assist insurance stakeholders in reimagining insurance operations.

Get in touch with us now to learn more about our world class insurance support capabilities.

Contact Us
Insurance Back-Office Management Services - Flatworld Solutions

Our Customers

Movement-mortgage
Alcon
Ari
Maximus
Redwood Elearning
Info Email

USA

Flatworld Solutions

116 Village Blvd, Suite 200, Princeton, NJ 08540


PHILIPPINES

Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000

KSS Building, Buhangin Road Cor Olive Street, Davao City 8000

Important Information: We are an offshore firm. All design calculations/permit drawings and submissions are required to comply with your country/region submission norms. Ensure that you have a Professional Engineer to advise and guide on these norms.

Important Note: For all CNC Services: You are required to provide accurate details of the shop floor, tool setup, machine availability and control systems. We base our calculations and drawings based on this input. We deal exclusively with(names of tools).

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