Do you want to tap the growing annuity insurance sector? Or, are you looking for a cost-effective annuity insurance service provider? If so, you must collaborate with Flatworld Solutions for all kinds of annuity administration services. Even if you are struggling to keep up with the back-office support functions related to the annuity insurance, we can help you manage your core business functions by supporting your day-to-day operation with our annuity insurance back-office services.
Flatworld Solutions is among the most sought-after annuity insurance service providing company with 20 years of service experience in the insurance domain. Our back-office annuities and retirement planning services will help you excel in the insurance market by optimizing your routine operations.
Annuity Insurance Back-office Services We Provide
By choosing FWS to outsource annuity insurance back-office services, you can avail any of the following solutions -
New Business Services
If underwriting lead times increase, then, the cost shoots up, which makes the underwriters rectify the discrepancies in the applications. For any new business opportunities, you must have a streamlined mechanism that could make the process of applications easier and without any redundancies. Under new business services, we can help you with the following -
Registration of new applicant
Inspection of the application
Assignment of case
Initiation of contract
Separation of accounts
Processing of payments
Adjudication and management of tasks
Annuity Management Services
Fiscal drainage is one of the key challenges for an insurance company when their accounts do not perform well. As part of our annuity insurance back-office services, we provide annuity administration services to help you compensate for the lost accounts, streamline the workflow, etc. It includes support services for -
Remittances
Loan management
Policy surrender
Nomination service
Account report
Transfer & reallocation of funds, etc.
Premium expiration, renewal, and recovery
24/7 Customer Support Service
With multiple delivery centers spread across the time zones, we work 24/7/365 days. Our insurance support agents can assist you with -
Product information and quotation
Repayment loan
Conversion options
Technical help desk
Rollover options
Tax calculations
Information about product quality complaints
Billing Services
With our scalable annuity insurance support services, we can help you get rid of handling the accounting in-house. Our billing services include -
Print and send invoices
Electronic bill application
Payment processing
Accounting disputes resolution
Asset management
Debt management
Guarantee fund management
Asset value calculation
Claims Processing and Management
We are a global leader in providing high-quality claims processing and management under our annuity insurance back-office services. A few key areas where our insurance experts can help you with are -
Case assignment
Data entry
Task management
Claims adjudication
Query resolution
Payment/Billing Confirmation
Track claim status
Claim status call
Estimation of claims eligibility
Claims auditing
Disbursement, and more
Agency Administration & Regulatory Coverage
By partnering up with FWS to outsource annuity insurance services, you can avail the following list of sub-services under our agency administration and regulatory coverage -
Commission processing
Commission system enhancement
Commission accounting
Customer support
Agent and internal technical help desk
Internal technical help desk
Regulatory and legal conformity
Legal services, etc.
Reference and Marketing Record Informatics
We can help you with -
Business analytics
Accept/reject policy data
Marketing and consumer data analytics
High-volume reference data
Statistical research, programming, and analysis
Annuity Insurance Back-office Process We Follow
As a leading provider of annuity insurance support services, we have developed a proven support process to help you optimize your operations in an efficient manner. The most important steps are -
Business Requirement Analysis
Initially, we will work with you to determine your exact need for an annuity insurance support service
Team Setup and Plan Initiation
Our annuity insurance experts will develop tailored plans based on your existing workflow, build the right team and start working
Process Implementation
If there are any gap areas, we will rectify it and will start implementing the changes
Data Verification
Our quality control team will perform various quality checks to ensure data accuracy
File Transfer
At this point, our support staff will methodically process all data and send them via FTP or other encrypted channels
Why Outsource Annuity Insurance Back-office Services to Flatworld Solutions?
We provide annuity insurance back-office services for insurance firms of all sizes. If you choose us as your annuity insurance service provider, you will get the following benefits -
New Business Services
If underwriting lead times increase, then, the cost shoots up, which makes the underwriters rectify the discrepancies in the applications. For any new business opportunities, you must have a streamlined mechanism that could make the process of applications easier and without any redundancies. Under new business services, we can help you with the following -
Annuity Management Services
Fiscal drainage is one of the key challenges for an insurance company when their accounts do not perform well. As part of our annuity insurance back-office services, we provide annuity administration services to help you compensate for the lost accounts, streamline the workflow, etc. It includes support services for -
24/7 Customer Support Service
With multiple delivery centers spread across the time zones, we work 24/7/365 days. Our insurance support agents can assist you with -
Billing Services
With our scalable annuity insurance support services, we can help you get rid of handling the accounting in-house. Our billing services include -
Claims Processing and Management
We are a global leader in providing high-quality claims processing and management under our annuity insurance back-office services. A few key areas where our insurance experts can help you with are -
Agency Administration & Regulatory Coverage
By partnering up with FWS to outsource annuity insurance services, you can avail the following list of sub-services under our agency administration and regulatory coverage -
Reference and Marketing Record Informatics
We can help you with -
Annuity Insurance Back-office Process We Follow
We offer modest pricing options starting at $14 per hour, tailored to your business needs and budget. When your project needs are extensive or complex, you can also hire full-time resources at a cost-effective rate.
Other Services You Can Benefit From
Software/Technologies We Use
Our annuity insurance team uses advanced software and technologies to ensure you get high-quality annuity insurance back-office services. Some of tools/software include -
Outsource Annuity Insurance Back-office Services to Flatworld Solutions
At FWS, we provide annuity and retirement planning services and back-office insurance BPO services to insurance companies, brokers, private agents, carriers and wholesalers around the world. We can help you lay the foundation for effective change and growth by streamlining your day-to-day operations. Imagine us as your extension responsible for all regular and time-consuming tasks so that your internal team can focus on their core works.
With unparalleled experience, expertise and a range of advanced tools, we can be your true pension partner. Contact us to find out more about our services.
Our Customers
Key Differentiators
Case Studies
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Flatworld Provided Back-office Services to a Texas-based Insurance Agency
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Flatworld Helped a Chicago-based Consulting Firm With COI Services
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Flatworld Provided Signature Management to a Leading Insurance Company
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Flatworld Provided Policy Checking to a Leading Insurance Firm
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Insurance Services for US-based Insurance Agency
USA
Flatworld Solutions
116 Village Blvd, Suite 200, Princeton, NJ 08540
PHILIPPINES
Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000
KSS Building, Buhangin Road Cor Olive Street, Davao City 8000