Mortgage Software Support Solutions

Automate redundant tasks, scale quickly, minimize churn, and improve customer experience with our Mortgage Software Support Solutions

Does your mortgage servicing process align with your business model to improve customer engagement and accelerate success? Is too much reliance on human intervention decelerating your business performance? If so, we suggest you leverage mortgage software support solutions from an experienced service provider, like us.

Get turnkey solutions to automate prep tasks, digitize day-to-day tasks, and reduce tedious paperwork. We are an experienced mortgage process automation services company assisting lenders and brokers accelerate their loan processes by making them error free and efficient. Although automation is the key to boosting efficiency, it is crucial to get customized mortgage automation solutions. As an accomplished automation specialist with adequate knowledge of the industry and its diverse processes, we serve credit unions and mortgage lenders in the US. Be it off-the-shelf software solutions or customized applications/plug-ins, we provide you with the flexibility to choose from the right mortgage process automation solutions to streamline your processes and deliver value.

MSuite - Mortgage Automation, RPA Tool

MSuite - Turnkey Automated Solution for All Your Back-Office Needs

Over 60% of the tasks related to the mortgage process are prep tasks, which do not require direct manual interventions. So, we have developed a unique mortgage automation tool, MSuite, which relies on the following to automate your back-office mortgage processes -

• OCR (Optical character recognition)
• RPA (Robotic process automation)
• Machine Learning
• Artificial Intelligence

Task Portfolio of MSuite

MSuite is easy to implement and integrate with your existing systems. It accelerates your back-office operations by eliminating unnecessary paperwork, reducing turnarounds, and saving significant costs. Some of the major tasks that can be optimized using MSuite are -

• Analyzing scanned images to split and upload them to their respective folders
• Extracting data from various documents
• Automating stare-and-compare tasks
• Raising exceptions where required
• Delivering lower loan processing solutions and complying with federal regulations
• Automating the UDN process
• Acquiring and assimilating data from the internal and external systems
• Ensuring seamless customer experience and enhancing loan processing accuracy

Mortgage Automation Solutions We Offer

When mortgage lenders and brokers outsource mortgage software services to us, we collaborate with you to deliver customized solutions. Take a proactive loan lending approach and develop a compliant and effective mortgage process with our mortgage software support solutions, which include:

1. Mortgage Dashboard Development

   

   We develop high-quality, custom mortgage dashboards with illustrious designs to provide actionable insights on KPI, help stakeholders compare and analyze the metrics, and support Klipfolio and Tableau dashboards development, dashboard integration, training, and maintenance.

2. Mortgage Automation Support

   

   Streamline your workflow with our mortgage automation solutions, which are compliant with all the mandatory mortgage guidelines. Delivering organized and timely services improves customer satisfaction.

3. RPA for Mortgage Processing Support

   

   Prevent your team from getting too involved in the legwork with our RPA for the mortgage process. The robotic process automation system processes mortgage functions quickly to prevent bottlenecks. Thereby eliminating inefficiencies, errors, or delays in approval.

4. Web-based Loan Origination System

   

   Are you torn between staying compliant and processing loans quickly? Leverage our custom-built, web-based loan origination system to streamline your loan origination process and reduce overall turnaround times with 100% compliance.

5. Underwriting System

   

   Get automated income extraction and calculation directly from your borrower's income records with our tailor-made mortgage underwriting solutions. Our mortgage software also stores and compiles customers' credit reports, income records, W-2 forms, and tax return statements, among others.

6. Loan Processing Software

   

   Leverage our state-of-the-art software to quickly process large volumes of mortgage loans by assembling, prioritizing, and streamlining with exceptional precision. We also help you auto-validate vital records from the mortgage loan packets and make better decisions.

7. Appraisal System

   

   Automate processes such as finding the market value of the property, seeking to refinance, and more with our mortgage software services. This exempts your customers from these legal liaises and enables lenders to determine the current market value of the property in a fraction of a second.

8. Loan Closing and Delivery

   

   Revolutionize your paper-laden traditional mortgage loan closing, delivery, servicing, and packing processes with our customized automation solutions. We help you seamlessly collaborate with your borrowers to foster a transparent environment and empower them with self-service options.

Unique Benefits of Leveraging Mortgage Software Support

Numerous processes are involved in the mortgage, involving loan origination, procurements, and more. our customized solutions enable you to -

• Helping your borrower with online loan procurement
• Facilitating loan servicing and approvals
• Automate credit reporting, foreclosure, and refinancing
• Compile and digitize loan documents, assess document legitimacy, prepare closing records, evaluate taxes and legal fees, and more
• Manage pipelines and account aggregation processes
• Fasttrack loan origination, underwriting, processing, and monitoring

What Makes Us the Preferred Provider of Mortgage Software Support Solutions?

As a mortgage software solutions provider, our solutions come with robust quality audits to ensure 100% compliance with regulations. Here are just a few of the many benefits of outsourcing mortgage software solutions to us -

• High Quality

  We are an ISO-certified organization that assures you of high-quality mortgage software. Our mortgage software solutions agents, project team, and call center executives collaborate to serve you.

• State-of-the-art Infrastructure

  Our mortgage software executives access state-of-the-art infrastructure, which consists of uninterrupted networks, world-class office spaces, and advanced automation tools and technologies.

• Multiple Delivery Centers

  We have 10+ delivery centers and multiple offices spread across the globe, aimed to deliver exceptional mortgage software services. Our customer support teams take the time-zone advantage to ensure a swift turnaround time.

• Information Security

  We are an ISO/IEC 27001:2022 Information Security Management System (ISMS) certified organization and hence ensure complete safety of legal, project, client, loan, and employee information without divulging to any third-party firms.

• Industry Expertise

  Our 20 years of proven service experience enables us to effectively cope with the changing demands of the mortgage industry and provide industry-wide best mortgage software solutions.

• 24/7 Availability

  When you collaborate with us, you can be certain that our call center executive will be accessible for calls during your work hours, regardless of the time zone difference.

• Ease of Scalability

  Scale quickly and manage mortgage loan setup support based on project demands and budgets, without worrying about overheads or layoffs.

• Dedicated Manager

  When you outsource mortgage software solutions to us, we assign a dedicated manager to you who will be responsible to keep you updated with the project status at all times.

• Flexible Pricing Options

  We have a competent pricing model where you will be billed based on the scope and duration of the mortgage support leveraged. This prevents last-minute billing surprises and ensures transparency.

Additional Services You Can Benefit From

Client Success Stories

Flatworld Solutions’ Automated Solution - MSuite - Reduced Loan Closing Time for a US Client

A leading US-based client was looking to reduce their loan closing time. Our team helped them to reduce the loan processing time by using our automated MSuite software.

Read more

Flatworld Solutions Provided Automated Indexing Using its Tool, MSuite, to a Home Loan Provider

A provider of home loan products in the US was looking for a solution where they could make the document indexing process quicker and improve the TAT of their review process.

Read more

Outsource Mortgage Software Support Solutions to Innovate at Scale

As an ISO-certified mortgage company, we have 20 years of experience in managing mortgage processes for lenders worldwide. Leveraging this experience, we equip you with the latest and most advanced automation solutions. Our mortgage software support solution enables you to -

• Automate redundant tasks and digitize documents to minimize paperwork
• Improve customer experience using responsive apps and custom automation solutions

Redefine your digital mortgage strategies and build solutions that cater to your specific needs with our mortgage automation software solutions.